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Community Care Claims Submission Portal

Scheduled Service Outages: Scheduled Service Outage: The Community Care public website is scheduled for service Tuesday, February 26, 2019 from 6:30pm to 9:30pm CST. If you use the public website to access this site via a link, please save the link so you may access this site directly if needed.

If you have an questions or concerns please contact the provider hotline toll free at 1-866-937-2783 option #1 between the hours of 8am to 4:30pm Monday through Friday (Central Time).

IMPORTANT REMINDERS

Remember to always sign off on your authorizations in the Authorization Provider Portal (APP) before submitting your claims. https://app.communitycareinc.org:8443/

Remember to hit the ACCEPT button on the Review and Accept Claim Submission page. This is the final step that submits the claim.

Click to download: CSP User Manual

Click to download: UB04 Claim Form Instructions | UB04 Claim Form Download | Download UB04 Claim Form-Excel

Important notice: To ensure that claims are paid accurately and promptly, please make sure to use the correct type of bill for services provided. This field is located in the claim data box. Failure to submit the correct type of bill may result in claim denial. Community Care Inc. is required to report a valid type of bill to the Centers of Medicare & Medicaid Services (CMS) and the State of Wisconsin Department of Health and Human Services (DHS).

CLICK HERE to review the type of bill chart for guidance on selecting the correct type of bill.