SYSTEM OUTAGE: System support is scheduled for Thursday, September 19, 2024 from 6pm to 7pm. Please refrain from use of the system at this time.
ATTENTION Community Care, Inc must insure that each login name used in our systems is unique to an individual user/email address. Moving forward, for security and compliance purposes your user login names and email addresses must match, allowing us to insure each login name is unique to an individual user/email address.
To accomplish this security goal, the email associated with your provider account will become the new login name.
Click here to view the recent email communication.
If you have questions, please contact Community Care at
contractinquiries@communitycareinc.org or 1-866-937-2783.
ATTENTION – IMPORTANT REMINDER! – The hard launch for the State of Wisconsin’s Electronic Visit Verification (EVV) is May 1, 2023. This means if you submit Family Care or Family Care Partnership claims with procedure codes S5125, S5126, T1019 or T1020, you must have a corresponding EVV visit in the State’s Sandata system or your claim will be denied. If you have questions, please contact Community Care at
contractinquiries@communitycareinc.org or 1-866-937-2783
Community Care’s password sharing policy prohibits Covered Entities, Business Associates, and employees from sharing passwords that provide access to electronic Protected Health Information (ePHI). Individual users must have their own unique login and password.